S.Z.T.K. TAPS - Maciej KowalskiQuality Policy

Quality and Technical Safety Policy TAPS

The overriding goal of TAPS is to meet the expectations of customers in terms of high quality, functionality and safety of use of the offered products.
We undertake to manufacture our products in safe, supervised conditions and in accordance with the principles of occupational health and safety, using appropriate supervision and taking actions related to the reduction of emissions to the natural environment. We guarantee production in accordance with the requirements of relevant safety standards and regulations regarding environmental aspects. We ensure that the products we provide are safe, functional and failure-free, and that they meet all legal and normative requirements as well as the requirements of our clients, with particular emphasis on those relating to ensuring the expected level of safety for product users during operation. At the same time, we apply the principle of equal opportunities and non-discrimination by enabling all persons, regardless of gender, age, disability, race or ethnic origin, religion, belief or sexual orientation, fair and full participation in all areas of TAPS operation on the same terms.
We are aware that achieving the set goals is possible only with the active participation and cooperation of all employees. We achieve these goals by collecting experiences, good practices and suggestions from employees, with the aim of continuous development of knowledge management. We require each of us to be responsible for maintaining and improving the Integrated Management System implemented in our company.
The top management of the company undertakes to constantly improve the effectiveness of this System so that it meets the requirements of ISO 9001, ISO / TS 22163, ISO 14001 and
PN EN ISO / IEC 17025.
We achieve the objectives of the Quality and Technical Safety Policy by carrying out activities initiating innovations, taking into account dynamic changes on the market, increasing requirements of norms, standards and legal acts concerning our products.

The strategic goals of TAPS Quality and Technical Safety Policy include:

• Building the image of the company as a reliable business partner and qualified supplier of the complete and reliable products and services.
• Strengthening of company’s logo as a guarantee of quality.
• Optimization of production processes and manufacturing costs.
• Reduction and control of the amount of produced and emitted pollutants.
• Minimizing the time from design to implementation.
• Design and manufacture of armchairs that meet the customer's legal and regulatory requirements.
• Provide to users maximum safety during using our products.
• Provide to employees technical safety related to the performed duties in the scope of using machines and infrastructure.

We achieve all these goals through:

• Involvement of the Top Management in activities related to improving the safety and quality of the offered products.
• Involvement of both the Top Management and all employees in initiating innovations, creating innovative thinking, searching for new solutions.
• Processes improvement: design, production, project management, monitoring the costs of business ventures as well as project implementation costs.
• Continuous development of RAMS analyzes and their inclusion throughout the product life cycle.
• Maintaining and obtaining new qualifications and certifications that meet clients' expectations.
• Continuous improvement of the Quality Management System.
• Cooperating with clients in order to recognize and monitor their needs and expectations.
• Development of cooperation with Suppliers and Subcontractors based on mutual respect of customer requirements, good business cooperation and trust.
• Continuous improvement of employees' qualifications and awareness of the impact of their work on the quality and safety of products.
• Improving the work environment, infrastructure and technology by taking standardization and optimization measures for workplaces to increase the comfort of work and the expected level of quality and production efficiency.
• Continuous development of cooperation with Polish and foreign technical universities and building joint research and development projects financed under international EU programs or programs conducted by the National Center for Research and Development.

We implement the goals of technical safety by designing, testing and manufacturing seats in accordance with the requirements:

• fire safety standards (e.g. DIN 5510-2, EN 45545-5+A1, UIC 564-2, PN-K-02511),
• durability standards (eg UIC 566),
• ergonomic (e.g. UIC 567, SAE 826 J) and operating standards (e.g. Grula Si, PN-EN ISO 3385:1999),
• DIN 6701 standards,
• respecting the technical requirements of customers.

TAPS, implementing the policy of knowledge development and "KNOW-HOW" of the company conducts development projects and research works, the effects of which are reported for the legal protection of proprietary solutions in the form of patents or utility and industrial designs.

The Quality and Technical Safety Policy is communicated to all employees and interested parties, publicly available at www.taps.com.pl, and its validity is subject to periodic verification.

Seats for trains in a completely new design with innovative functionalities will be an expression of the materialization of the set goals, and this is just the beginning of a new path that we will continue to follow together, offering our solutions to customers.

MANAGING DIRECTOR
Filip Kaźmierski, 13.01.2021