S.Z.T.K. TAPS - Maciej KowalskiQuality Policy

Quality and Technical Safety Policy TAPS
2020-2022

The leading goal of TAPS company is to meet Customers’ expectations in the areas of high quality, functionality and safety of use of chairs, seats and upholstered textile articles for vehicles and interiors in public utility buildings as well as the services provided by our company.

We ensure that all our products are manufactured in safe and supervised conditions pursuant to OSH, at the same time, using supervision and control, and taking actions to reduce emissions to the environment.

At the same time, we apply the principle of equal opportunities and non-discrimination by enabling all persons, regardless of gender, age, disability, race or ethnicity, religion or belief, sexual orientation of fair and full participation in all areas of TAPS's operation on equal terms.

We guarantee production in accordance with the requirements of relevant safety standards (including flammability and durability) and regulations regarding environmental aspects. We also ensure that the products we provide are safe, functional and failure-free.

We are aware that achieving the above goals is possible only with the active participation and cooperation of all employees. We require each of us to be responsible for maintaining and improving the Integrated Management System implemented in our company.

The company's Top Management is committed to continually improving the effectiveness of the system so that it meets the requirements of ISO 9001:2015, ISO/TS 22163:2017, PN EN ISO/IEC 17025:2005 and ISO 14001:2015.

We achieve the aims of the Quality and Technical Safety Policy by carrying out actions initiating innovations, taking into account dynamic changes on the market, increasing requirements of norms, standards and legal acts concerning our products.

The strategic goals of TAPS Quality and Technical Safety Policy include:

• Building the image of the company as a reliable business partner and qualified supplier of the complete and reliable products and services.
• Strengthening of company’s logo as a guarantee of quality.
• Optimization of production processes and manufacturing costs.
• Reduction and control of the amount of pollutants emitted to the air.
• Design and manufacture of seats based on the "zero waste" idea.
• Minimization of time from design to implementation.
• Provide to users maximum safety during using our products.
• Provide to employees technical safety related to the performed duties in the scope of using machines and infrastructure.

We achieve all these goals through:

• Involvement of the Top Management in activities related to improving the quality of the offered products.
• Involvement of both the Top Management and all (individual) employees in initiating innovations, creating innovative thinking, searching for new solutions.
• Processes improvement: design, production, project management, monitoring the costs of business ventures as well as project implementation costs.
• Introduction of innovative time and accumulated potential management techniques in all company departments.
• Maintaining and obtaining new qualifications and certifications that meet clients' expectations.
• Continuous improvement of the Quality Management System.
• Cooperation with clients to recognize and monitor their needs and expectations.
• Caring for product throughout the entire product life cycle.
• Development of cooperation with Suppliers and Subcontractors based on mutual respect of customer requirements, good business cooperation and trust.
• Continuous improvement of employees' qualifications and awareness.
• Improving the work environment, infrastructure and technology.
• Continuous development of cooperation with Polish and foreign technical universities and building joint research and development projects financed under international EU programs or programs conducted by the National Center for Research and Development.

We implement the goals of technical safety by designing, testing and manufacturing seats in accordance with the requirements:

• fire safety standards (e.g. DIN 5510-2: 2009, EN 45545-2: 2013, UIC 564-2, PN-K-02511: 2000),
• durability standards (eg UIC 566),
• ergonomic (e.g. UIC 567, SAE 826 J) and operating standards (e.g. Grula Si, PN-EN ISO 3385: 1999),
• respecting the technical requirements of customers.

TAPS, implementing the policy of knowledge development and "KNOW-HOW" of the company conducts development projects and research works, the effects of which are reported for the legal protection of proprietary solutions in the form of patents or utility and industrial designs.

The Quality and Technical Safety Policy is communicated to all employees and interested parties, publicly available at www.taps.com.pl, and its validity is subject to periodic verification.

Seats for trains in a completely new design with innovative functionalities will be an expression of the materialization of the set goals, and this is just the beginning of a new path that we will continue to follow together, offering our solutions to customers.

OWNER
Maciej Kowalski, 21.01.2020